Primary Role

The Accounts Receivable Officer will be responsible for ensuring timely, accurate, and complete collection of all hospital revenues from patients, insurance companies, and corporate clients while maintaining strict confidentiality and compliance with healthcare financial regulations.

KEY RESPONSIBILITIES:

• Generate, review, and issue patient invoices for cash, insurance, and corporate accounts.

• Ensure accurate billing of services rendered in line with approved tariffs and contracts.

• Prepare, submit, and follow up on insurance claims to ensure prompt reimbursement.

• Monitor accounts receivable aging and actively follow up on overdue payments.

• Reconcile accounts and resolve billing discrepancies with patients, insurers, and internal departments.

• Prepare weekly and monthly receivables reports for management review.

• Liaise with clinical, admissions, and billing teams to ensure completeness and accuracy of charges.

• Maintain accurate and up-to-date patient billing records in the hospital management system.

• Ensure compliance with hospital policies, SHA/insurance requirements, and financial controls.

• Any other duty as may be assigned

KEY SKILLS AND COMPETENCIES:

• Revenue cycle management

• Insurance and corporate account follow-up

• Analytical and problem-solving skills

• Strong communication and negotiation skills

• Time management and accuracy

KNOWLEDGE AND EXPERIENCE REQUIRED:

• Degree in Accounting or Finance

• CPA (K) or ACCA Finalist

• Minimum of 2 years’ experience in accounts receivable, preferably within a healthcare or hospital environment.

• Prior experience in a hospital, mental health facility, or healthcare setting is highly desirable.

If your Professional background, relevant experience and competences match the specifications outlined, please send us your application, CV and copies of your certificates, clearly indicating the position applied for, to vacancies@tranquilmedcentre.com. Shortlisting will be done on a rolling basis.

Please note that we do not charge any fee at any stage of our recruitment process.