Primary Role:

The I.C.T Officer will be responsible for supporting and managing the hospital’s information and communication technology systems in line with healthcare standards and data protection requirements.

KEY RESPONSIBILITIES:

• Manage and maintain hospital I.C.T infrastructure including servers, computers, printers, network devices, and telecommunication systems.

• Ensure smooth operation of Hospital Management Information Systems (H.M.I.S), Electronic Medical Records (E.M.R), and laboratory/pharmacy systems.

• Provide timely I.C.T support and troubleshooting to all hospital departments.

• Manage user accounts, system access controls, and data security in compliance with patient confidentiality and data protection laws.

• Perform regular system backups, updates, and disaster recovery planning.

• Monitor network performance, internet connectivity, and cybersecurity threats.

• Support implementation of new I.C.T systems and upgrades.

• Maintain I.C.T inventory and prepare periodic I.C.T performance reports.

• Train staff on basic system use, data security, and I.C.T best practices.

• Liaise with external I.C.T vendors and service providers.

• Any other duty as may be assigned

KEY SKILLS AND COMPETENCIES:

• Strong understanding of networking, hardware, software, and cybersecurity.

• Ability to work under minimal supervision and respond promptly to I.C.T emergencies.

• High level of integrity, confidentiality, and professionalism.

KNOWLEDGE AND EXPERIENCE REQUIRED:

• Degree in Information Technology, Computer Science, or a related field.

• At least 2–3 years’ experience, preferably in a healthcare or hospital setting.

• Knowledge of H.M.I.S/E.M.R systems and healthcare data management is an added advantage.

• Prior experience in a hospital, mental health facility, or healthcare setting is highly desirable

If your Professional background, relevant experience and competences match the specifications outlined, please send us your application, CV and copies of your certificates, clearly indicating the position applied for, to vacancies@tranquilmedcentre.com. Shortlisting will be done on a rolling basis.

Please note that we do not charge any fee at any stage of our recruitment process.